Media Room

Webinar: The Future of Outreach & Business Development for Air Medical Transport

ThinkThroughTools : April 22, 2013 6:06 pm : Media Room

5 Game-Changers That Will Define Who Will Prevail

Boardman, OH, April 22, 2013—Are you engaged in Human and Electronic Outreach and Business Development in the Air Medical Transport arena?

If so, you know full well that you need to be well prepared for the future.

Those who understand the five core OutreachU Essentials™ can exploit newly released and emerging techniques and technology platforms to out-pace, leap ahead, and keep ahead of rivals because so many are still anchored to the past and ineffective Outreach methods.

For over a decade, ThinkThroughTools co-founders Rich Obertots and John Chamberlin worked with clients in the Air Medical Transport arena nationwide who have struggled with Outreach and Business Development. Through workshops, onsite consultations and on-line OutreachU Continuous-Flow Education ™ they have shared their high-yield practices and tools with them to systematize and amplify their Outreach outcomes.

Now, in this 50-minute Webinar, Rich and John will build upon the five core OutreachU Essentials™ and reveal five “Game Changers” that their experience tells them will define who will prevail in the future’s dynamic Air Medical market space.

If you or your organization is engaged in Outreach or Business Development for Air Medical Transport, this webinar can help you better orient, plan and posture – today and toward the opportunity-rich future.

Webinar Details:

Date: Thursday 9th May 2013 Time: 13:00 – 14:00 Eastern Time
Cost:

Early Registration: $45.00 per participant if registered on or before May 7; Early registration ends on May 7 at 17:00 Eastern Time.
Late Registration: $75.00 per participant if registered after May 7; Late registration ends on May 8 at 17:00 Eastern Time.

Register today at http://www.outreach-u.com/the-future-of-outreach-business-development-for-air-medical-transport/.


Outreach Experts Launch Revolutionary Approach to Better Outreach

ThinkThroughTools : February 9, 2013 2:34 pm : Media Room

Rich Obertots and John Chamberlin offer frustrated outreach and marketing specialists a better and more efficient method of having a more productive outreach day

Boardman, OH, February 7, 2013—OutreachU™ is a series of principles that bring High Definition to organizations’ Outreach activities resulting in  improved work habits for the outreach professionals as well as the opportunity for understanding and improving your organization’s relationship with the RIGHT CUSTOMERS, CONSISTENTLY. Whether it’s through presentations, onsite training with your team, or webinars, OutreachU provides companies with the specific education, training, and tools to improve their Outreach effectiveness.

Who’s Behind OutreachU?

OutreachU, a product of ThinkThroughTools, was co-created by Rich Obertots and John Chamberlin.

Obertots has more than 33 years of experience working in healthcare and other industries. Although he earned an MBA, the tools he has developed came about through often brutal, yet high-yielding trial and error. Through his inventive mentoring, coaching, systems and hard-charging efforts, clients willing to commit throughout Australia, Canada and the USA achieved substantial and durable success. Obertots has also instructed healthcare marketing, management and emergency medical technology courses at the university level. He has delivered presentations worldwide at international and national medical events and for international healthcare companies.

Chamberlin has more than 25 years of experience in healthcare as a clinician, administrator  and educator as well as executive level corporate experience overseeing marketing and public relations in both B-to-B and B-to-C organizations. He has been involved in assisting profit and nonprofit organizations grow market share, grow their brand and grow their ultimate line. The bottom line is one thing, the ultimate line is a combination of goodwill, revenue, expenses.

What Will Participants Learn from OutreachU?

OutreachU focuses on the various principles of OutreachU including the Target Matrix, the use of Social Media to enhance outreach, customer focus reflex and P20C*V2 – The Epic Equation to Improve Your Bottom Line.

While there is a common thread in the word of “outreach,” no two Outreach efforts are exactly the same. Obertots and Chamberlin will help outreach and marketing specialists conduct a strategic think through of their current outreach activities. Even before training begins, they will use their trademarked “10 Essential Elements of an Outreach System” to evaluate an organization’s current outreach activities and provide a feedback report.

Who Has Benefited from OutreachU?

Clients range the full spectrum, from, top tier national medical technology companies to leading university healthcare systems as well as  small and medium-sized organizations.

Where Can I Learn More?

Learn more at www.outreach-u.com and be sure to sign up for their weekly blog updates at www.outreach-u.com/blog/.

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YSU Metro College Course Helps Outreach Professionals Understand and Astonish the Right Customers Consistently

ThinkThroughTools : January 25, 2013 2:49 am : Media Room, ThinkTank

Boardman, OH, January 24, 2013—Does this scenario sound familiar? You attend an Outreach workshop hosted by a dynamic speaker and leave fired up with some great ideas to implement. But a few days later, overwhelmed with your daily work routine, those great ideas and energy simply fizzle out.

Outreach education should not be a one-shot deal. What you learn should be integrated and flowing forward in your Outreach initiatives.

That is why ThinkThroughTools, a national Outreach Systems firm based in Boardman, OH, has teamed up with YSU Metro College, to offer its 10-week OutreachU ESSENTIALS course beginning January 24, 2013. Through this program, participants can engage in actual continuing outreach education.

“Many many years ago we used to instruct only full-day workshops until we found that continuous-flow Outreach education is the ideal method,” says ThinkThroughTools’ CEO, Rich Obertots. “Outreach professionals have to have alternatives to ‘traditional’ workshops.”

The course focuses on proven high-engagement principles, techniques, and tools that produce high-yield outcomes. The presenters, Obertots and John Chamberlin, principal of ThinkThroughTools, will also use Ving technology to interact with the participants online to help verify each learner’s knowledge of OutreachU Essentials.

“There has never really been a ‘how to’ on outreach.  This is it,” says Chamberlin. “We have understood the world of outreach for many years, from employment profiles of those who do it to ways of tracking outreach activity and associating it with responses from your targets.”

Among participants in this first course are YSU faculty and staff, several healthcare organization outreach professionals, a director of a psychology practice, a CEO of a corporate/governmental security agency, and a manager of leading national music store chain to name a few.

“It’s a broad group and all will benefit from OutreachU which amplifies how organizations understand and astonish the right customers consistently through Outreach,” says Obertots.

For those who were unable to register, webinars will be available at www.outreach-u.com.


OutreachU: How to Engage Customers & Community

ThinkThroughTools : November 24, 2012 1:40 pm : Media Room

Learn how to raise and sustain more revenue using proven OutreachU™ principles, processes, techniques and technologies at YSU Metro College this winter.

Advertising and promotion – typically one-way marketing efforts to raise revenue are standard. But, in today’s economy with on-demand lifestyles, outreach, two-way human and electronic engagement with customers and community can be a new and novel competitive advantage for organizations of all sizes and types to raise more revenue.

OutreachU™ will provide proven principles, processes, techniques and technology know-how to enable increased branding and customer and community engagement to result in increased revenue. From social media optimization to unique approaches to build authentic, appropriate and enduring relationships, OutreachU™ will help you do more if your resources and time are limited.

Tuesdays and Thursdays, Jan 22—Mar 28 (20 sessions), 7 pm—9 pm
$495 (No early bird fee)
13S-B203-1 Southwoods Commons
Download the Course Outline.

Tuesdays and Thursdays, Apr 9—June 13 (20 sessions), 7 pm—9 pm
$495 (No early bird fee)
13S-B203-2 Southwoods Commons

Tuesdays and Thursdays, June 4—Aug 15 (20 sessions), 7 pm—9 pm
$495 (No early bird fee)
13X-B203-1 Southwoods Commons


Get Free Advice From A Ving Rock Star

ThinkThroughTools : November 17, 2012 2:37 pm : Media Room, ThinkTank

Ving is an awesome tool for customer outreach and business promotion. As with all new things, it’s nice to have someone there to help point you in the right direction. Someone who will tell you what works and what are things to avoid.

One of Ving’s Rock Stars, Rich Obertots, will share his insights on how to use Ving to promote your business and generate more revenue through better marketing and customer relationships.

His presentation will include:

  • The P2OC * V² Equation – How Ving can accelerate your Problem to Opportunity Conversion Velocity and why it matters to your bottom-line
  • Why Ving is a Value-Amplifier for professionals engaged in outreach
  • How ThinkThroughTools is integrating Ving in our OutreachU™ courses with Youngstown State University METRO COLLEGE to enable adult learners to achieve mastery

He’ll basically tell you how to make a mint with Ving. After Rich shows you how he uses Ving to make his business rock, Cheri Jones from VING will provide some short technical training so you know where to point and click to get things done.

So what are you waiting for? Click here to sign up for this brilliant webinar on Tuesday, November 20th at 1:30 pm Eastern time. See you there!


How Rhythmic is Your Outreach?

ThinkThroughTools : September 18, 2012 6:53 pm : Media Room, ThinkTank, Video

Do you have a steady tempo or are you erratic?

In this short video, Rich Obertots conveys the importance of rhythms and tempo in your Outreach. In our newest OutreachU Series, we provide The Top Ten Ways to Maintain Your Outreach Rhythms to Achieve Consistent Results. To learn more, email Rich at rich.obertots@ThinkThroughTools.com.


ThinkThroughTools Helping Outreach Professionals Increase Knowledge of Outreach Through Webinar Series

ThinkThroughTools : September 13, 2012 1:39 pm : Media Room

For Immediate Release

For further information, contact:

Richard M. Obertots, MBA, NREMT-P (ret), CEO
412.670.9906
rich.obertots@ThinkThroughTools.com

(Boardman, OH), Sept. 12, 2012—Every day hundreds of individuals around the country are attending Outreach seminars, getting some new ideas and information, getting all fired up, and maybe even taking home some nifty Outreach hand-outs or apps.

Yet, their enthusiasm begins to wane as early as the next day as they head back to work.

Why?

They may be overwhelmed with putting out Outreach fires, trying to get things done and, of course, archiving the hand-outs and, for the most part, not implementing what was learned at the seminar.

The solution?

more »


OutreachU™ Creative Courage Workshop Helps Outreach Teams Dig Into Their Creative Side

ThinkThroughTools : August 28, 2012 11:25 am : Media Room

FOR IMMEDIATE RELEASE

CONTACT:  Richard M. Obertots, MBA, NREMT-P (ret), CEO, 412.670.9906, rich.obertots@ThinkThroughTools.com 

DATE: August 29, 2012

(Boardman, OH)—If you want to distinguish your organization from the competition, you better be unique and progressive in your Outreach approach.

To better help Outreach teams break away from the mundane, routine thought process, ThinkThroughTools, LLC, recently teamed up with hit songwriter Kirsti Manna (Blake Shelton’s “Austin,” and Big & Rich’s, “Loud,” and more) to conduct an OutreachU™ workshop, “Creative Courage: How to be an Outreach Artist,” which helped clients unleash their creativity using proven OutreachU™ principles, processes, techniques, and technologies.

Held Aug. 14 in Asheville, NC, at the Hilton Biltmore Park in Asheville, NC, the Outreach team from Carolinas Healthcare System’s MedCenter Air was one of the groups participating in the first-ever Creative Courage workshop.

“The Creative Courage workshop was an inspiring, creative outreach event,” said Jason Schwebach, Assistant Vice President, Outreach Development & Coordination, for MedCenter Air, part of the Carolinas Healthcare System, the second largest non-profit system in the country. “The expectations for our Outreach team were a learning experience where they learned Outreach tips, techniques and tricks. But what they also got out of it was how to be creative, how to think on their feet, and how not to be afraid to try.”

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Discounted Pricing for the emsCharts Outreach Module

ThinkThroughTools : August 23, 2012 5:00 pm : Media Room

emsCharts and ThinkThroughTools is now offering a discount for any emsCharts customers who are not yet using the OutreachU™ module if you register before ATMC 2012.

5 Reasons to Implement OutreachU™

The OutreachU™ module is a customer resource management system that allows you to

  • Triage and prioritize your customers to assure that you devote Outreach resources to those who will result in the highest customer loyalty and most transport requests.
  • Log customer interactions and schedule activities to assure highly targeted, consistent and effective Outreach engagement.
  • Run statistical reports to monitor and measure the effectiveness of your Outreach initiatives.
  • Have 24/7/365 access to your customer database anywhere in the world.
  • Increase your revenue when combined with ThinkThroughTools OutreachU™ TargetingMatrix® principles, techniques and processes.

What makes the OutreachU™ Module special is that our customer database interactions are linked to the electronic patient care record data to give you a total score card of your Outreach/Business Development initiatives.

Please take a few moments to review our products page here.

Register Today!

Contact rich.obertots@thinkthroughtools.com if you would like to schedule a demo webinar and to qualify for a discounted one-hour OutreachU™ educational webinar—How to Increase Your Transport Requests & Revenue Using the TargetingMatrix®.


ThinkThroughTools Partners with Hit Songwriter Kirsti Manna to Conduct Creativity Workshop

ThinkThroughTools : August 14, 2012 9:32 am : Media Room

(Boardman, OH)—Creativity is a competitive advantage—always has been… always will be. So what are organizations doing to stimulate and amplify their Outreach creativity?

ThinkThroughTools is teaming up with hit songwriter Kirsti Manna (Blake Shelton’s “Austin,” and Big & Rich’s, “Loud,” and more) to conduct an OutreachU™ workshop, ““Creative Courage: How to be an Outreach Artist,” which will help clients unleash their creativity using proven OutreachU™ principles, processes, techniques, and technologies.

The workshop will be held Tuesday, August 14, in Ashville, NC, at the Hilton Biltmore Park.

more »


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